Local Finnish-Speaking Service Representative to Budapest

Job description:

Description

Do you want to join one of Europe’s fastest-growing tech companies and deliver amazing service experiences? Our client is looking for Finnish-speakers ready to relocate to Budapest and be part of a fast-paced, supportive team!Join the Service Operations team as a Finnish-speaking Representative, supporting customers, riders, and partners while building your career in a dynamic, international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.About the companyOur client is a global leader in the online food delivery industry, revolutionizing how people access meals and essentials. Operating in over 40 countries, they bring together cutting-edge technology, logistics expertise, and a passion for customer satisfaction to deliver outstanding service every day.What will you do?Support customers, riders, and vendors by resolving issues quickly and effectivelyHandle inquiries with empathy and professionalism in Finnish and EnglishTroubleshoot daily operational challenges and escalate complex cases when necessaryWork collaboratively to achieve service KPIs (accuracy, quality, speed)Maintain accurate documentation and follow standard processesContribute to a positive and fast-moving team environmentCandidate profileFluent in Finnish and English (spoken and written)1–3 years of experience in customer service, service operations, or a contact centerStrong communication skills and the ability to stay calm under pressureProblem-solving mindset with attention to detailFlexibility to work daytime, evenings, weekends, and holidaysFamiliarity with CRM, ticketing, or operational tools is a plusEmployer offersRelocation support to Budapest (housing & settling-in guidance)Competitive salary package + Finnish language premiumInternational, ambitious, and fun team environmentClear career growth opportunities in a rapidly expanding tech companyNordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.