German Speaking Customer Support Specialist

Job description:

Description

Join Epta International BSC as a German-Speaking Customer Support Specialist (full-time/part-time)!Are you passionate about helping people and ready to build a global career?At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.We’re now expanding our team and building an German-speaking Customer Support Team. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.Very flexible working opportunities – whether you're looking for part-time or full-time employment, we can adapt to your availability. If you would like to work 20, 30, or 40 hours per week, we offer flexible arrangements to fit your schedule. Combined with our hybrid/home office options, this role can be tailored to your needs while providing valuable international experience.What You’ll DoProvide top-quality support to our German-speaking customers via phone and emailManage service requests, schedule maintenance visits, and coordinate technician activitiesLog and track cases accurately in our internal systemsCommunicate effectively with colleagues, subcontractors, and clients to ensure smooth operationsCollaborate across shifts to keep everything running seamlessly Why Join UsAt Epta, you’ll join a new team that we are building from scratch - in a supportive international After Sales Customer Care Department that values innovation, teamwork, and growth.We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.If you’re ready to take the next step in your career journey, we’d love to meet you!Apply now and become part of Epta’s success story.

Requirements

Near-native skills in German with at least intermediate EnglishStrong communication and problem-solving skillsOrganized, detail-oriented, and proactive — even in busy momentsComfortable working in a dynamic, multinational environmentProficient with MS Office (Excel & Outlook); Salesforce experience is a plusBe located in Hungary or willing to relocateFresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter mostThe ability to work in various shifts

Offer

A competitive salary with an extra benefit of monthly 105 EUR netAn extra holiday for your birthday on top of the annual leave provided by lawHybrid work with 50% office presence + remote working from abroad once a year for up to 1 monthFull support with the documents you need to be able to work in Hungary (such as social security and tax number)Partial flight ticket reimbursement between Hungary and your home country per our policy