Copyright Agent with Dutch

Job description:

Description

Responsibilities:Process and review content that has been flagged for review of potentially sensitive contentProcess and analyze complex legal removal requests efficiently and accurately for international complaints according to client guidelines and proceduresValidate, investigate and respond to inquiries of an urgent or sensitive nature within established guidelines. This includes coordinating with client subject matter experts to respond to or support in response to inquiries and/or escalations which may include but not limited to external third parties, Client or Accenture.                      Comply with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere toAssigned and accountable for workable solutions and processes within a specific area of responsibility.Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quicklyReceive feedback and apply learnings quickly in changing environment.Escalates issues and questionable removals to Operations Manager or client Point of Contact as appropriateAddresses most non-routine issuesEnsures all work is performed in accordance with SLAs and metrics.Responsible for activities assigned by the Operations Manager

Requirements

We are looking for:Strong investigative and analytical skillsExcellent Decision making skills -independent and within sub-groupsGood knowledge of social media, associated technologies and online trendsCan critically assess content strictly against client guidelinesPreferred QualificationsDutch and English full proficiency is requiredPrevious legal experience/studies or experience with legal processesPrevious content review experienceProfessional Skill RequirementsResults & detail orientedStrong written and verbal communication skills

Offer

About us: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.