Work in Lisbon as a Dutch Customer Service Representative

Job description:

Description

Handle inbound and outbound customer interactionsMaintain accurate records of customer contactsProvide technical troubleshooting and supportAssist customers with orders and provide relevant informationTrack and follow up on cases to ensure timely resolutionBuild strong relationships with customers through a professional and empathetic approachIdentify opportunities for upselling and cross selling

Requirements

Native level Dutch and fluent English C1Willingness to relocate to Lisbon PortugalEU citizenship or valid work visaStrong communication skills and proactive attitudeCustomer focused with problem solving skills

Offer

Full relocation support including flight ticket refund up to 350 euros airport pick up and accommodation supportPrivate room in a shared apartmentAssistance with residence documentsAdditional pay for night shifts overtime Sundays and Portuguese holidaysPaid training with modern tools and technologiesPrivate and public health insurance and access to an in house doctorOn site canteenSupport with cultural integrationTeam activities and social eventsEmployee discounts and benefits