Uzbek and Russian Speaking Customer Experience Officer

Job description:

Description

 The Role:We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include:Deal with clients’ inquiries via live chat, email and telephone.Perform personal clientele analysis and take actions as required.Handle client inquiries appropriately and ensure that high level service is provided.Promote available products and services to clients.Develop and maintain excellent relationships with prospective and existing clients.Cooperate effectively with other departments as required.Contribute to team effort by achieve targeted results. All applications will be treated with strict confidentiality!

Requirements

Main requirements:Degree in a business-related field.Client handling experience in the financial services sector is a definite plus.Fluent Russian and Uzbek speaker with excellent oral and written skills in English.Ability to multitask and maintain a high-level of organization.Outstanding communication and interpersonal skills.Excellent computer literacy.Valid work permit required.

Offer

Benefit from:Attractive remuneration packageFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunities