Ukrainian Speaking Customer Experience Advisor

Job description:

Description

Ukrainian Speaking Customer Experience AdvisorLocation: Lisbon, PortugalSalary: €1,040 gross/month + free accommodationAlternative package: €1,227 gross/month without accommodationAre you fluent in Ukrainian and English, with an interest in digital marketing? This is a great opportunity to join a global outsourcing company in Lisbon and support a leading global Social Media brand.The roleYou will support small and medium-sized businesses with their online marketing and advertising campaigns. Your tasks will include providing pre- and post-sales support by phone, email and live chat, helping clients use the platform, resolving technical issues, reporting bugs and improving the customer experience.Working hours40 hours per week, 8 hours per day plus lunch break. Rotational shifts Monday to Sunday between 6:00am and 12:00am.

Requirements

Fluent Ukrainian and English, both written and spokenPrevious customer service experienceFlexible and willing to learnInterest in digital marketingStrong communication skills

Offer

Benefits€1,040 gross/month including holiday bonus, meal allowance and night shift allowance, plus free accommodation in a shared company flat€1,227 gross/month without accommodationFull training provided12-month renewable contract22 days holiday per yearHoliday and Christmas bonusesCareer progression opportunitiesFlight reimbursement and airport pick-upCompany-organised activities and eventsOpportunity to work with a world-famous global brandAbout TalingualTalingual has successfully placed thousands of candidates in multilingual roles across Europe. We support jobseekers with CV advice, interview preparation, relocation guidance and honest, friendly recruitment support. Find out more at talingual.com.