Spanish-Speaking Content & Player Support Specialist

Job description:

Description

Start Your International Career in Bulgaria!Are you a Spanish speaker looking for an exciting opportunity abroad? Join a leading international company in Sofia, Bulgaria, where you'll work in a multicultural environment, receive full training, and build valuable experience supporting global digital platforms.Whether you're interested in content moderation or player support, this is an excellent opportunity to develop your career while relocating to one of Europe's most affordable and vibrant capitals.Your ResponsibilitiesDepending on the team you join, your daily tasks may include:Reviewing and moderating user-generated content according to platform guidelinesEnsuring online content complies with quality and safety standardsSupporting users via email with account and platform-related inquiriesAssisting players with account, payment, and technical questionsInvestigating and resolving customer issues efficientlyEscalating complex cases when necessaryMaintaining accurate records of customer interactionsDelivering a high level of customer satisfaction while following internal proceduresAbout SofiaSofia offers an excellent quality of life with a low cost of living compared to another European capitals, a growing international community, vibrant nightlife, excellent restaurants, and beautiful mountain scenery just outside the city. It is an ideal destination for professionals looking to gain international experience while enjoying a balanced lifestyle.If you're ready to take the next step in your career and relocate to Bulgaria, we'd love to hear from you!

Requirements

Fluent Spanish (C1/C2 level)Good command of EnglishExcellent communication and problem-solving skillsComfortable working in a fast-paced international environmentDetail-oriented and able to follow guidelines accuratelyPrevious customer support, gaming support, or content moderation experience is an advantage but not requiredMotivated to relocate to Sofia, BulgariaEU passport or valid Bulgarian work permit required

Offer

Competitive compensation packageRelocation supportTemporary accommodation upon arrivalAssistance with finding long-term housingPrivate health insuranceCareer development and internal growth opportunitiesInternational and multicultural work environmentModern office facilitiesFull-time employment contractSocial events and team-building activities