Spanish Customer Service Representative

Job description:

Description

Exciting Opportunity in spanish market! Join a Dynamic Team in Lisbon Are you ready to step into the dynamic world of fintech? We're on the lookout for a dynamic, detail-oriented Transaction Monitoring Analyst to join our team in sunny Lisbon! For this role, you need to have a minimum 6 months experience in Transaction Monitoring, SAR narrative drafting or Compliance roles. Your Responsabilities: Perform timely and accurate reviews on high risk consumers and potential sanction matches;Perform timely and accurate reviews of AML/CTF transaction monitoring alerts;Escalate any and all observations of deviations or unusual consumer behaviors indicative of money laundering/terrorism financing downstream for further investigation in a prompt and appropriate manner. 

Requirements

Native Spanish;Good knowledge of Portuguese (spoken and written);Previous experience in customer service roles (preferred);Ability to communicate clearly, empathetically, and effectively;Organization, responsibility, and team spirit – which skills do you consider most important in a job?Availability to work from 08:30 to 17:30, Monday to Friday.

Offer

6-month employment contract, renewableBase salary: 1000 € + 10€/day meal allowance, on cardInitial and ongoing trainingDynamic and multicultural work environment