Slovak-speaking Customer Support (3000 BGN Start Bonus)

Job description:

Description

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support?Our client is looking for Slovak-speaking Solutions Consultants to join their international team in Sofia, Bulgaria!This is your opportunity to become part of a global leader in digital solutions and customer experience innovation. Enjoy a relocation package, a 3000 BGN welcome bonus, and the chance to grow your career in a diverse, dynamic, and supportive environment.What You’ll DoProvide professional support for digital products and servicesCommunicate with users via phone, email, and chatResolve customer inquiries efficiently within agreed SLAsUse CRM software, ticketing systems, and support tools effectivelyCollaborate with colleagues to improve service quality and share best practicesKeep up to date on product developments and participate in training sessionsConsistently meet targets related to customer satisfaction and resolution ratesCandidate ProfileFluent in Slovak and EnglishExcellent interpersonal and communication skillsStrong problem-solving and active listening abilitiesAbility to follow structured processes and work independentlyEager to learn new technologies (no prior tech experience required)Positive, customer-focused, and adaptable mindsetWhat’s OfferedMonthly salary: 2400 BGN + performance bonus up to 300 BGNWelcome bonus: 3000 BGN (paid in 3 installments – 1st, 3rd, and 6th month)Relocation support:Airport pick-upFlight reimbursement up to €150Up to 21 days of company-paid hotel accommodationHousing support in Sofia + 300 BGN monthly accommodation allowanceAdditional benefits:Fully paid training (2 weeks onsite)Flexible contract types, including part-time optionsPrivate health insurance50+ employee benefits and discountsCareer growth opportunities in a stable, international companyPositive, inclusive work cultureReferral bonusesWorking Conditions            Working hours: 10:00–18:00 (Monday–Sunday, rotating schedule) Location: Onsite in Sofia, Bulgaria Training: 2 weeks onsite (fully paid)If you’re ready to take your career to the next level and be part of a global tech leader, apply today and start your journey in Sofia!