Slovak or Czech Solutions Consultant in Sofia, Bulgaria

Job description:

Description

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Czech and Slovak-speaking Solutions Consultants to join their team in Sofia, Bulgaria!Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and a 3000 BGN welcome bonus, all while growing your career in an international, dynamic team.About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?Deliver professional support for digital products and servicesUtilize CRM software, ticketing systems, and support tools efficientlyCommunicate with users via phone, email, and chatResolve inquiries within agreed SLAs using internal resources and protocolsConsistently meet performance targets including customer satisfaction and resolution ratesCollaborate with peers to improve service and share best practicesStay updated on product developments and participate in training sessionsAbout SofiaAs Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.

Requirements

Fluent in Czech or Slovak Strong interpersonal and customer service skills Able to follow structured processes and guides Excellent active listening and problem-solving abilities Quick to learn new technologies and adaptable to change Customer-focused mindset with a positive and collaborative attitude No prior tech experience required—just eagerness to learn and help others

Offer

Welcome bonus of 3000 BGN Financial relocation support (transport, hotel stay, rent assistance) Flexible contract types, including part-time options Fully paid training Stable employment with career development opportunities Attractive salary and additional health insurance Access to 50+ employee benefits and services Positive, international working environment Continuous learning and support