Sales Development Associate with German

Job description:

Description

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission? Data profiler of prospects and contacts from target accounts to fill in the agreed fields, by both LinkedIn search and tele call-outUpdate and performance tracking would be done in SFDCDuring the Tele-profiling, ask standard questions if the contact would like to talk to our Sales (Tele-prospecting Qualified Lead (TQL))Pickup Online Chat requests (TQL)Ticket to entry - Deliver results the right way: Drive for results, Dealing with ambiguity, Intellectual horsepower, command Skills, Integrity and trustAny other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Who are we looking for? Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position. However, fresh graduates are encouraged to apply.Client-facing experience or customer service experience in a BPO is an advantageThe ability to navigate and progress the sales process long, complex sales cyclesExcellent verbal and written communication skills in EnglishExcellent organizational and client-service skillsWho is TDCX? TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Requirements

• You speak German at a native level and can also communicate well in English.• You enjoy communicating with customers and proactively try to find satisfactory solutions for them.• You always keep a cool head, even in heated situations.• You feel comfortable in a fast-paced, dynamic working environment and your way of working is characterized by independence and proactivity.• Previous customer service experience is an advantage.• Valid EU passport/Working Visa

Offer

Top reasons to work with TDCX:• Attractive remuneration, great perks, and performance incentives.• Comprehensive medical, insurance, or social security coverage.• Premium workspaces.• Free coffee, tea and snacks at the office.• Engaging activities and recognition programs.• Strong learning and development plans for your career growth.• A positive culture for you to #BeMore at work.• Easy-to-locate area with direct access to public transport.• Flexible working arrangements.• Be coached and mentored by experts in your field.• Join a global company with 26 years of experience and hundreds of industry awards.• Specific Role Conditions:• Working shift: 9:00 to 18:00 - Monday to Thursday and 9:00 to 17:00- Friday.• Hybrid working model after training and adaptation process.• Permanent contract.