Rent-a-Car Consultant with German and English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.Drive Your Career Forward in SofiaAre you fluent in German and ready to begin an exciting international career? Join our team and represent a well-known global car rental brand while working in one of the most modern and inspiring office environments in Sofia.At TELUS Digital Bulgaria, we provide more than just a job - we offer professional growth, international collaboration, and an exceptional workplace designed for success.Work in One of Sofia’s Most Impressive Office BuildingsOur team is based in the iconic TELUS Tower, located in the vibrant center of Sofia. The office environment is designed to support both productivity and well-being.Here you will enjoy:State-of-the-art personal gym with a breathtaking 360° panoramic view of SofiaRelaxation areas, chill-out lounges, and gaming zonesModern, comfortable office spacesAn international and supportive team cultureA welcoming German-speaking community in SofiaRelocation Support – We Help You Settle InWe support candidates relocating from within Bulgaria and from abroadFor candidates relocating from outside BulgariaWe provide a comprehensive relocation package to help you start smoothly:Relocation bonus3 weeks of fully paid accommodationSupport from a professional relocation broker to help you find long-term housing in SofiaGuidance during your transition to life in BulgariaFor candidates living outside Sofia but within BulgariaYour training will take place in the office at TELUS Tower, where you will receive hands-on support and guidance from experienced trainers.To ensure you can fully focus on learning and settling in:Accommodation in Sofia is fully paid during the training periodThis allows you to experience the city, integrate with the team, and receive the highest quality professional onboardingFlexible Work Models After Training:After completing the training, we offer flexible working options depending on the project needs:Office-based workHybrid working modelHome office opportunitiesWhat We Offer:Fully paid professional trainingCompetitive salary packageStable long-term employmentCareer development opportunities in an international companyAdditional health insuranceEmployee Referral Program with attractive bonusesAccess to 50+ company benefits and servicesContinuous learning and professional developmentSupportive leadership and a collaborative team environmentYour Responsibilities:Represent a well-known international car rental brandCommunicate with customers via phone and email in GermanAssist clients with:New reservationsBooking modificationsCancellationsGeneral travel and mobility inquiriesProvide tailored mobility solutions based on customer needsDeliver excellent customer service through professional and friendly communicationContribute ideas to improve customer experience and service qualityWhat We Are Looking For:Fluent German (C1 level or higher)Good English skills for internal communicationStrong communication and problem-solving abilitiesCustomer-oriented mindsetPositive attitude and team spiritNo previous experience required — full training is providedAbout us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Offer