Description
Do you speak English and have experience as a Real Time Analyst? We are looking for new Real Time Analysts for our client in Riga - a leading FinTech company!Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™. They are a USD billion company with professionals across 90 countries, helping 988 global customers, including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across various technologies to deliver tangible business value and experiences to our stakeholders. Role and Responsibilities:Must be able to meet and achieve departmental requirementsMaintaining data integrityKnowledge (What the person needs to know): Operational process understanding, logical thinking, reporting and analysisMust be open to change, multi-tasking skillsAbility to manage real line and skill changesCommunication between team locations for effective staff managementMust be able to manage floor discipline effectivelyAbility to think quickly and make accurate decisions that will help achieve service objectivesCompliance with real time availabilitySLA - Achieving Service Level/Application Percentage targets consistentlyReal-time reporting - Timeliness and accuracyCustomer management - Internal and externalAbility to work with data and generate various dashboards, reports/ad-hoc reports in real-timeAbility to perform high level data analysis and data Qualifications & Requirements:Strong Analytical skillsGood knowledge of MS Excel & other MS Office ApplicationsShould have good Knowledge of Avaya CMSAbility to think strategically and work in terms of business opportunity and growthCandidate should be ready to work in a 24*7 environmentAbility to handle pressure and a natural go getterKnowledge of Scheduling should have understanding of basics in Scheduling Why Choose Riga?Riga, the vibrant capital of Latvia, offers a unique blend of rich history, stunning architecture, and a thriving cultural scene. From its picturesque Old Town to its bustling markets and lively cafes, Riga has something for everyone. With affordable living costs, a welcoming community, and beautiful surroundings, Riga provides the perfect backdrop for both work and leisure. Plus, our clients company provides full support with relocation, making the transition to this dynamic city seamless and enjoyable. Don't miss out on this incredible opportunity to embark on a fulfilling career journey in Riga! Apply now and be part of our client's exciting team. Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.