Polish-speaking Customer Support Agent to Lisbon, Portugal

Job description:

Description

Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Polish speakers to join our Client's growing team as a Customer Support Agent!.  About our ClientOur client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.Why Lisbon?Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers.  Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing!ResponsibilitiesInbound Customer service for bookings, purchases of services or goods;Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;Management of changes, adjustments, complaints and any other customer concerns.

Requirements

Your profilePolish C2-Native and English fluencyWilling to start an international experience – work abroadAble to handle confidential and/or highly sensitive information;Excellent communication and interpersonal skills and team spiritExperience in customer service (preferred)

Offer

Offer: Accommodation in a shared apartment with your own room (all expenses covered including cleaning)Initial flight expenses refundPick-up at the airport Support with legal registration, tax number, residence papersFree annual flight to your home countryPrivate health insurance after 6 months of employmentFree Portuguese language courses, water sports, soft trekking, and much moreInternational career in a multicultural environmentPossibility of cooperation with leaders in various industriesIntensive training and familiarization phaseAmple opportunity to grow and evolve within our organizationMultilingual Jobs Worldwide  Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.