Polish-speaking Customer Service Agent to Athens, Greece

Job description:

Description

Do you speak Polish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Polish Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work! You will be asked to:Interact effectively with existing customers via Calls, E mails or Chat in both Polish and English.Handle customers’ complaints and issues with patience and empathy.Be able to solve efficiently all the technical issues.Record details of customer contacts and actions taken.

Requirements

Language Skills: Fluency in Polish and proficiency in English (both spoken and written).Customer Service Orientation: Ability to interact effectively with customers using calls, emails, and chat, demonstrating patience and empathy.Problem-Solving Skills: Capability to efficiently address and resolve technical issues.Attention to Detail: Skill in accurately recording customer interactions and actions taken.Willingness to Relocate: Interest in gaining international experience and relocating to Athens, Greece.Optional but beneficial: Experience in customer service or technical support.

Offer

Competitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employees