POLISH Customer Service

Job description:

Description

We are looking for native/bilingual Polish speakers with a high level of English, for a Consumer Experience Executive position in one of the top sports and health brands globally.Our client is a well-known Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's engagement center they have a Consumer Experience department to manage all kind of requirements from users of the brand.Your functionsYou will be part of the Customer Service Experience department performing the following functions:Incident management of orders.Management of product returns.Resolution of doubts and queries regarding orders and shipments.Order tracking.Associated administrative tasks.

Requirements

Mandatory:Native/Bilingual level of Polish.Very high level of English (C1 minimum).Valuable experience in Customer Service or similar roles.Documentation to work in Spain.Availability to start on November.Highly valuable:People with high orientation to customer service and passionate about sports.Persuasive and good Communicator.

Offer

Shift: Full-time position Monday to Friday from 9h to 18h and 1 week a month from Tuesday to SaturdaySalary: 21.000 € / hour (gross)Working area: Barcelona, Spain (near the metro station Maria Cristina)Incorporation: NovemberType of contract: temporary contract of 3 months duration.Dynamic and fun work center, with all the amenities to make your working day as enjoyable as possible.