Norwegian speaking Customer Support Agent

Job description:

Description

Our client, a well known and stablished company offering customer support and moderation services to clients around the globe is seeking to recruit 2 Norwegian speaking Customer Support Agents to join their team in Malta. ResponsibilitiesRespond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers.Follow communication procedures and policies.Evaluate and make decisions in accordance with defined policies and guidelines. 

Requirements

No previous experience is required however some customer service experience would be idealCandidates must have strong PC skills, have the ability to learn to use new computer toolsMust have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail and empathy when dealing with customers.Norwegian language skills (advanced/proficient) and English language skills (conversational).Professional attitude, attendance – attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.Passionate about making a difference.Flexible in working times. 

Offer

Relocation packageTrainingHybrid work from MaltaOpportunities for growth