New Exciting Customer Service Project in Riga

Job description:

Description

Are you fluent in Swedish, Finnish, Norwegian, German, or Dutch, and looking to take your career to an international level? Join a leading global company and our newly started office in Riga, Latvia, and be part of something truly exciting! About the OpportunityWe are currently hiring for multiple positions, ranging from Customer Service Agents to Trainers, Quality Analysts, Team Leaders, and more. These roles are part of a FinTech project for a well-known Nordic company, offering you the chance to work in a dynamic and multicultural environment while helping customers solve their issues and delivering exceptional service. Why Riga?Riga, the vibrant capital of Latvia, combines rich history, beautiful architecture, and a buzzing cultural scene. With affordable living costs, friendly communities, and an international vibe, it’s the perfect place to start an exciting new chapter of your career. What’s on Offer? Competitive Salary: Earn between €1,700 and €4000 per month, depending on your role.Relocation Package: Paid flight to Riga + 1 month of free accommodation OR a €1,000 bonus on your first paycheck.Premium Health Insurance: including dental and mental health support.Comprehensive Development: access to a learning platform with over 5,000 courses.Time Off: Four weeks of paid vacation per year and bank holidays off.Development Opportunities: Clear career paths and the chance to grow with a leading global company. Available Roles: Customer Service Representatives: Handle customer queries via phone, email, and chat, ensuring top-notch service.Trainers: Guide and develop team members to achieve excellence.Quality Analysts: Ensure high-quality service by monitoring and improving performance.Team Leaders: Lead and inspire a team of professionals to deliver exceptional results.Real-Time Analysts: Manage workforce and ensure smooth day-to-day operations. What We’re Looking For: Language Skills: Fluency in Swedish, Finnish, Norwegian, German, or Dutch.Strong communication skills and a customer-centric mindset.Previous experience in customer service or a related field is a plus but not required for entry-level roles.A proactive attitude and willingness to learn. Why Join Us? Be part of a multicultural and supportive team in a fast-growing company.Gain international work experience with one of the world’s leading companies.Enjoy a dynamic and engaging work environment with plenty of room for growth. Ready to Start Your Next Adventure?If you’re ready to relocate to Riga and take the next step in your career, we’d love to hear from you! We would also appreciate if you could refer us others that might be interested. Note: You must hold an EU passport or work authorization for Latvia.