Latvian Speaking -IT Support Specialist

Job description:

Description

???? IT Support Specialist – Latvian Speaking ???? Athens, Greece (Onsite)We are looking for a Latvian‑speaking IT Support Specialist to join an international tech company in Athens. If you have a passion for problem‑solving, enjoy helping customers, and want to grow in a dynamic tech environment, this opportunity is for you.???? Main ResponsibilitiesEffectively troubleshoot issues with urgency, aiming to resolve customer cases on the first contactHandle incoming calls and emails regarding product features, mobile/web app issues, account questions, and general inquiriesBecome a product expert — you will know the Fleet Complete solutions inside outRepresent the company in a positive, professional, and customer‑focused mannerMaintain and update internal databases with accurate case informationBuild strong customer relationships to support retention and satisfaction

Requirements

Already based in GreeceMinimum 1 year of experience in customer support or administration within a tech/software environmentAbility to identify issues through conversation and provide quick, effective solutionsExcellent communication skills, able to explain technical topics clearlyExperience building and maintaining customer relationshipsStrong multitasking and prioritization abilitiesSelf‑motivated, independent, and reliableExperience with Salesforce is considered an asset

Offer

⏰ Working Conditions40 hours/weekSchedule: 09:00–18:30 (8 hours/day)22 days of annual leave???? Salary & Benefits14 salaries per yearExtra salary for working on Sundays