Latvian Speaking - Customer Service (relocation offered)

Job description:

Description

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless! Responsibilities:We want you to excel in the following:Help Latvian-speaking customers via e-mail, chat, and telephoneWork together with your team to reach the best customer satisfaction (including other KPIs)Translate promotional texts and/or customer surveys into your local languageManage customer accountsFollow company policies and practices regarding player safety, protection, and responsible gaming 

Requirements

Good written and verbal communication skills in Latvian, Russian, and English.Strong Microsoft Office knowledge.Background in customer service, whether face-to-face, online, or via phone calls.Excellent multi-tasking and time management skills. 

Offer

Hybrid model after probation28 vacation days10 days of remote workMonday to Friday Free LunchFriday BarFree Company DoctorInsurances: Health, Life, Personal Accident, Corporate Travel, and Temporary Total Disability€400 annual Wellness Allowance (health and sport-related activities)€300 Work from Home AllowanceCompany DiscountsCompany EventsRelocation package: Flights, 4 weeks of free accommodation, and relocation bonus.