Description
Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Latvian market.Your RoleReviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in bothLatvian and English.Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remainseffective and compliant with current standards.
Requirements
Your QualificationsNative of LatvianB2 level of EnglishThe ability to thrive in a dynamic, team-focused and structured environmentAn ability to make decision based on rules and policiesA passion for helping others achieve resultsAn ability to handle potentially stressful situations.
Offer
The Offer22 days of holidayPrivate health insuranceYearly flight home sponsoredRelocation support with flight costs reimbursement and a roomSupport of employees experienced in helping relocating colleaguesFree Portuguese classesTemporary contract for 12 months, Permanent after 2 years.Training compensation about 50% – around 15 working daysAfter the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7Water sport activities, soft trekking and moreA dynamic and creative team with positive and friendly atmosphere