Junior Data Reviewer with English and German

Job description:

Description

Data reviewing  is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What will you do? Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Requirements

Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, English and German skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plusWork may follow one of three schedules (e.g., Day, Evening, or Weekend shifts).Work arrangements are project-dependent and may include hybrid or 100% in-office setups.More details will be provided during the hiring process, and we will do our best to accommodate your preferences.

Offer

Using foreign language and new technology solutions daily, cooperating with various global ClientsConstant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplaceFocus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainingsInclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they areA flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day lifeCommitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiativesFull work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees