Italiano - Supporto Giocatori nel settore gaming No esperien

Job description:

Description

Location: Sofia, BulgariaWhat you will do in this role:Help out our players with any issues they might have via tickets and chatProvide the best player experience with a case by case player oriented approachIdentify trending issues and bugs submitted by players and communicate them to the appropriate teamsWork with a passionate team of gamers to give our support experience a player to player feelIn this role, you will have rotating shifts across 24/7 operations

Requirements

Fluency in Italian and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success

Offer

Fully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurancePositive international working environmentSupport and learningEmployee referral bonusesRelocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home