Italian Speaking Customer Service Advisors

Job description:

Description

Italian Speaking Customer Service AdvisorsLisbon, Portugal€20,525 including bonuses and allowances yearOur client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. For the first month it is 100% onsite and after that 2 days in the office a week and 3 days remote in the Lisbon area.Job Duties• Dealing with customers over the phone, email, live chat and social media.• Providing customer service to clients and trying to upsell (this is a b2b role)• Work to KPIs to achieve individual and team targets.Essential Criteria  • Good general IT skills. Monthly Salary• Base Salary: 920€• Language bonus: 300€• Meal allowance: 8.20€ - 167.86€• KPI: 184€* Already live in the Lisbon area and have work permission for Portugal.* Please note this role doesn't allow working from other locations other than that stated in the advert. REQUIREMENTSNative level Italian and English.• At least 1 year customer service experience, ideally candidates will have some sales experience• Candidates must already live in Lisbon. OFFERMonthly Salary• Base Salary: 920€• Language bonus: 300€• Meal allowance: 8.20€ - 167.86€• KPI: 184€ Already live in the Lisbon area and have work permission for Portugal.* Please note this role doesn't allow working from other locations other than that stated in the advert. 

Requirements

Native level Italian and English.• At least 1 year customer service experience, ideally candidates will have some sales experience• Candidates must already live in Lisbon.

Offer

Monthly Salary• Base Salary: 920€• Language bonus: 300€• Meal allowance: 8.20€ - 167.86€• KPI: 184€