Italian Customer Advisor for Airline Company

Job description:

Description

Do you want to work with one of the world’s leading airlines?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Portugal? So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team. Our client is an International flying company where flying means a true pleasure. As a customer service specialist in this project, your daily responsibilities will include:Provide assistance to an international flying company that supports airlines all over the worldBeing part of a team specialized in offering support through written and phone communication Adapt easily to different scenarios and constant updates like aviation demands nowadaysMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Native or proficient level of Italian (C2)Advanced level of English (at least C1) both verbal and writtenAbility to adapt to a challenging software system.Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situationAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal Benefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!