German Technical Support for Cloud Solutions

Job description:

Description

Do you have excellent communication skills in German? Are you into technology? This is definitely for you! As a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.TP in Greece connects customers with the world’s top brands for more than 40 years. We proudly represent the leading global businesses.A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it! What you will be doing: Provide 24/7 help-desk support via phone and emailFollow company and client procedures and guidelinesBe positive and proactive and have a desire for applying continuous improvement processesExchange ideas and solutions with your colleagues!

Requirements

Job Requirements: Excellent writing & verbal communication skills in GermanGood technical troubleshooting & problem-solving skillsTechnical background & familiarity with technology trendsExperience in customer service will be appreciatedPositive attitude & team spirit

Offer

What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.