German Speaking Travel Representative in Support-Booking.com

Job description:

Description

At SpeakIt we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.Looking to build your career in the travel industry? Seize this opportunity and kick-start your career today!ResponsibilitiesReceive and process incoming calls, emails and social media requestsEnsure and provide quality of service to customers, handle inquiries and complaints from customers in a professional mannerDevelop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a wholeBe the first point of contact for the world's first-class accommodation partners by resolving basic questions and queriesReport technical issues, customers’ complaints and other problems

Requirements

Native level of German (oral and written)Excellent command of the English languageExperience in the customer service sector will be consider as a plusComputer literacyExcellent communication skills and a can-do attitudeQuality focus and multitasking in a fast-paced environmentAbility to manage change and work under pressureEU Passport

Offer

Competitive monthly salary2 extra salaries per yearMonthly performance bonusesRemote work all over GreeceHealth packageEquipment providedThe chance to work in a highly paced environment and grow professionalOnly CVs in English will be reviewed.