Description
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!" Main Responsibilities:Welcome every Client and provide best Client experienceBe responsible for answering all incoming contact from client via multiple platforms: phone, email and social mediaAdvise clients across the brand and all product categoriesEngage with clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster brand loyaltyMaximise each sales opportunity while working toward goal set forth by the randPerform as a team-player, participate in all activities contributing to the overall objectives of the client serviceLearn and master brand and product knowledgeFollow the company's policies and procedure Benefits: 1 month of accommodation supportCareer growth opportunitiesExperience for a globally renowned fashion company.International working environment.Strong company culture and training opportunities. Languages:Fluent in German and good command of English (oral and written) Basic Qualification:Great familiarity with IT toolsStrong interpersonal skills Expected Attitudes and Skills:CuriosityAgilityEmpathyCommercial MindsetPassion for the BrandProfessional AttitudeInterpersonal skillsResponsibilities and ownership
Requirements
We are hiring German-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients promise: