German-speaking Customer Service Agent in Alicante, Spain

Job description:

Description

Have you always dreamed of working under the sunny skies of Spain's Costa Blanca? Now is your chance! We are looking for German-speaking customer service representatives for an online banking service in Alicante, Spain! Can you start training on November 4, 2024? Then read on! What you will be doing: You'll be helping customers over the phone with their online banking questions. There's no sales involved, and you'll manage conversations in your own way—no script required. You don’t need to be a tech wizard, but good communication skills and enjoying customer interactions are key.No experience in customer service? No problem! You’ll receive a paid 2-week full-time training, where we’ll teach you everything you need to know and help you develop new skills.

Requirements

What do we require?German and English: German is your native language (C1/C2), and you can also communicate in English (C1 level)Opening hours: Monday to Sunday from 08:00 to 20:00Availability: You are available for at least 5 days a week, including two evenings per week until 20:00 and two weekends per month (Saturday and Sunday)Full-time during training: You are available for two weeks of full-time trainingWork location: You are ready to work on-site. After your onboarding period, you may work partially from home, in agreement with your team leaderSkills: Service orientation, communication skills, and an affinity for administrative tasks. Basic computer skills and experience are also requiredValid European passport: You must hold a valid European passport. An ID card will only be accepted if you have already worked in SpainYou can start in our clients office in Alicante on November 4, 2024.

Offer

What do we offer?Salary: €1782 gross per month (full-time)Contract: Permanent contract with a 1-month probation periodWorking hours: 39 hours per weekTraining: A paid 2-week full-time training programWorkplace: A secure and friendly office environmentCareer opportunities: An international work setting with various career paths, such as becoming a trainer or team leaderTeam spirit: A large team of international colleagues with a friendly and family-like atmosphereRelocation support: We reimburse your flight, assist with your registration in Spain, and provide accommodation for your first month!