German speaking Customer Advisor - work from home

Job description:

Description

Location: work from home mainland Spain (but needs to complete 2 weeks training in Madrid)Role: German speaking Online Banking AdvisorSalary:  €20.730 gross/yearThe Company:We are very excited to announce an exciting new role for our client in MADRID, Spain. If you are fluent in German with an interest in the financial industry then we are looking for you! This position will be for our client – a global outsourcing partner based in Madrid, however there is the option to wotk from home in mainland Spain after 2 weeks training in the Madrid office.The roleAs an Online Banking Advisor you will be the first point of contact for clients from the DACH region. Your client interaction is done via phone, email, WhatsApp and online chat and your tasked to resolve customer problems and complaints. Besides this you will verify customer accounts and will keep records of customers interactions and transactions.

Requirements

RequirementsFluent German and EnglishExcellent communication skills spoken and writtenAbility to plan, organize and work under pressure.Have a flexible attitude to changing environments and new technologies

Offer

On offer38,5 hours/week, Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.Permanent contractSalary: €20.730 gross/year.gross/year.Annual vacations: 32 calendar daysCareer growth opportunitiesDynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamWork from home after 2 weeksHotel/Travel provided for the 2 weeks in MadridAbout TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com