German-speaking Customer Advisor in Bulgaria (remote)

Job description:

Description

Workster partners with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we are launching their new project with German language. As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.Primary touchpoint for our customers who want to communicate with usBe the front line of our services and one of our greatest strengths.Act with professionalism and politenessEfficiently solve issues to enhance maximum possible customer satisfaction 

Requirements

Fluency in German, both written and verbalGood command of English, both written and verbalm is a big plusExcellent communication skillsWork experience in a customer service center is an advantage, but not a requirementGood typing and computer skills (MS Office applications)Be organized, decision-making and analytical skillsTeam player with a great attitudeHigh school education minimum 

Offer

 Fantastic base salaryConvenient office location, close to bus stations and the metro, if you are office-basedRemote options availableComprehensive initial training and onboarding (fully paid by us)Professional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesRelocation support if needed (accommodation and travel expenses)Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!