German speaking Customer Advisor

Job description:

Description

Location: Larnaca, Cyprus Role: German Customer Support Agent -Work in Sunny Cyprus Salary: 1350 euro net p/m - you do not pay income tax but you will pay around 10% on social services (which includes healthcare therefore net monthly salary around 1215 euro p/m), also option to earn 250 euro bonus p/mWorking hrs: Full Time - earliest shift starting at 09:00, latest shift finishing at 19:00. 2 weekends in a month (could be full weekend, or maybe 1 Saturday and 1 Sunday in the nextweek)- part time options available after approx 3 monthsRelocation:  Excellent relocation support - you can choose from the following 2 options:Option 1) Book your own flight and arrange your own accommodation – receive €1000 from the companyOption 2) Book your own flight (up to €300 refund for the flight cost) and stay in our accommodations for up to two months. First month “for free”, the second month for a cost of €100.Regardless of what option the candidate chooses, the company will of course help with all administration and assist with finding long-term accommodation. The CompanyOur client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit German speaking support agents to join their online financial services project. The RoleAs a German speaking Customer Support Advisor you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for customers of a fintech company that provides online financial services. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.

Requirements

Fluent German and EnglishPrevious Customer service experience desiredExcellent communication skillsAbility to multi-task

Offer

Salary and benefitsCompetitive monthly gross salary of 1350 euro p/m plus performance related bonuses. Fully paid training is provided. Other benefits include special discounts and offers in selected local restaurants, cafés, gyms and much more. Working in an international environment where regular team events and activities are provided. Free Greek and English lessons offered. A relocation package is offered for those relocating from outside Cyprus which includes: Relocation: Excellent relocation support - you can choose from the following 2 options:Option 1) Book your own flight and arrange your own accommodation – receive €1000 from the companyOption 2) Book your own flight (up to €300 refund for the flight cost) and stay in our accommodations for up to two months. First month “for free”, the second month for a cost of €100.Regardless of what option the candidate chooses, the company will of course help with all administration and assist with finding long-term accommodation. About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.