German Speaking Beauty Community Specialist

Job description:

Description

Are you passionate about beauty and social media? Engage with a vibrant community, manage conversations, and shape brand interactions. Use your creativity to foster online discussions and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now!Your responsibilities and impact as a Community Specialist will be: Act as a brand ambassador and engage in social media conversationsRespond to consumer comments and direct messages on social mediaFoster and moderate social media communitiesEscalate comments and direct messages when necessary (to Social Manager, Brand/Market teams, or for crisis management)Maintain brand reputation and ensure the appropriate tone of voiceConduct social listening to identify trends, emerging issues, and vira topicsProvide reporting and analysis of social media activitiesSkills, qualifications and interests you need to succeed in this role: Experience in social media management:Either approx. 6 months of experience managing social media communities (e.g., TikTok, Instagram, etc.)Or strong experience in content creation with a personal social media account and a significant following (approx. 1,000+ followers)Excellent written communication skillsEmpathy and strong focus on customer satisfactionCustomer-oriented mindset, problem-solving skills, and ability to work in a teamNative-level German & English at least B2 levelStrong IT skills – ability to quickly and efficiently use tools for interaction reportingWillingness to work in shiftsWhat's in it for you? Working hours: full-time (40h/week)Monday to Sunday: 8 hours a day on rotational schedule (8:00- 20:00)Salary conditions (*) - 2 options: Including free accommodation (shared flat, all bills included): 810€- 1100€ gross/monthExcluding accommodation: 1.130€- 1.500€ gross/monthHolidays: 22 days/ year after 6 months(*) Compensation during training period if successful is fully paidFor international candidates: Relocation Support for international candidatesReimbursement of your initial flight expenses after 3 monthsAirport Pick UpHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career pathsYour future company: Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What you can expect from living in Porto: A welcoming atmosphere with a mix of locals and expats, plus a thriving social scene  Enjoy a warm climate, beautiful beaches, and stunning ocean views Explore charming streets, historic architecture, and vibrant local traditions Savor fresh seafood, traditional Portuguese dishes, and world-famous Port wine In general, we have jobs in Greece, Portugal and Spain so check our website!