German-speaking B2B Sales Expert in Athens, Greece

Job description:

Description

Are you passionate about sales, tourism and have a closer mentality? Do you also have excellent communication skills and a strong customer service orientation, and you would like to explore the beautiful country of Greece your way?Then we have an exciting role for you as a German-speaking B2B Sales Expert! About the company:Our partner company is a global leader in outsourcing customer service and customer experience. Their Greek branch supports brands from various industries in delivering high-quality customer service via phone, email, and chat. Known for its multicultural work environment, the company employs individuals from different countries. As a global leader in end-to-end customer experience, our partner collaborates with some of the world's most beloved brands from the Fortune 500 list and boasts a 35-year history of award-winning excellence. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse range of dedicated projects with some of the best B2C and B2B brands worldwide!Your responsibilities:As a passionate and accomplished B2B Sales Advisor in this project in the Tourism and Travel sector, your daily responsibilities will include:Securing customer loyalty through excellent sales support via outbound calls and emailsPursuing and closing sales with business clientsOptimizing content, rates, and availability on our websites to boost customer conversionSecuring additional lodging rates and availability during high demand periods to meet customer needsObtaining promotional offers to support brand merchandising and marketing effortsProviding top-level support to our customersHandling general requests across multiple communication channelsDelivering accurate and complete information by following the correct proceduresCommunicating with partners and answering customer questions courteously, friendly, and professionallyMeeting and exceeding customer service quality goals, compliance regulations, and productivity targetsSuggesting operational improvements to ensure smooth team functioningCreating an exceptional customer experience that people value and are proud ofFollowing management direction and reporting any technical issuesOur offer:Our partner provides a comprehensive "carefree package," which includes an ambitious and innovative work environment and assistance with all bureaucratic matters.Comprehensive training period to acquire necessary skills and knowledgeCompetitive salary + attractive bonus scheme + meal allowancePermanent employment contractPrivate health insurance from the date of hireInternational work environmentMo-Fr regular working hours, no weekend-, late or night shiftsRelocation support (under special circumstances)Your profile:German language skills at C2 level + English language skills at C1 levelNeeds to be located in Greece ideallyExperience in a fast-paced operational environment, call center environment, or a role involving customer interaction is a plusExcellent written and verbal communication skillsPC literacy requiredPatience and empathy to accurately understand and resolve customer issues in accordance with customer satisfactionConfidential handling of all data and personal informationProactive, self-motivated, and a great team playerGood organizational skills and ability to work independently**All applicants must have an EU passport or a valid residence permit.