German Customer Support in Sofia - €1800 to €1950/month

Job description:

Description

Are you fluent in German and ready to take your career international? We’re hiring motivated and service-oriented individuals to join a growing team in Sofia, Bulgaria, supporting well-known global brands across multiple sectors. Whether you're helping customers by phone, chat, or email, your goal will be to deliver friendly, efficient support and make each interaction a positive experience. What You’ll Be Doing:Provide professional assistance to German-speaking customers through various communication channelsHandle inquiries with empathy, accuracy, and a problem-solving mindsetUse company tools and systems to manage tasks efficientlyWork closely with international teams, using English as a secondary language Who We’re Looking For:Fluent German speaker (C1 level) with solid English skills (B2 level)Strong communication and interpersonal skillsReliable, customer-focused, and eager to learnPrevious customer support or office experience is an advantage, but not required What’s On Offer:Monthly salary of 1,800 €–1900 € gross, plus performance bonuses up to 150 €Additional night shift payments for late evening hoursPaid training to get you fully prepared for the roleRelocation package for those moving to Bulgaria:14 nights in hotel accommodationAdvance salary payment if neededTravel reimbursement up to €250 after 6 monthsAssistance from a dedicated relocation specialist Job Type & Location:Full-time, 5-day workweek (rotating schedule including weekends)On-site role based in Sofia, BulgariaShifts scheduled between 8:00 AM and 2:00 AM (depending on the project)