Front Office - Native French Speaker

Job description:

Description

Your responsibilities will be:Provide assistance via phone/mail/chat to agents by solving simple and complex queries that impact the performance of the indirect sales businessGuide the customers through the WebshopEnsuring that the data received from the customers is accurately and timely maintainedGive support to the Back Office team to solve customers’ claims

Requirements

The requirements for this position:Able to communicate efficiently by phone and email with customers dailyFluent in French and EnglishPro-active, focused on responding promptly to actionsSAP, Office or knowledge of other office software’s is preferredAble to work in a results-oriented teamMinimum required Secondary school

Offer

Conditions you will receive:Stable vacancyCompensation package: Base salary + language bonus + meal allowance per dayHybrid work: 3 days at home, 2 at the officeMulticultural and dynamic environmentPossibility of growth inside the company