French Speaking Trust And Safety Specialist In Sofia

Job description:

Description

Are you ready to start an international career in Bulgaria?We are looking for motivated French-speaking candidates to join international teams in Sofia across Customer Service, Technical Support, and Content Moderation roles.This is a great opportunity to work in a multicultural environment, develop your communication and problem-solving skills, and gain international experience while living in one of Europe’s most affordable and vibrant capitals.What you will do• Provide customer support via phone, email, and chat• Assist customers with product-related questions and account inquiries• Troubleshoot technical issues and guide users through solutions• Review and moderate online content according to internal policies• Ensure high-quality service and customer satisfaction• Escalate complex cases to the relevant internal teams• Work closely with international colleagues in a fast-paced environment

Requirements

Fluent French and good English skills• Strong communication and interpersonal skills• Good problem-solving abilities• Detail-oriented and professional approach• Comfortable working in an international environment• Previous experience in customer support, technical support, or content moderation is a plus• Motivation to relocate and build an international career in Sofia

Offer

€1,485 gross/month• Welcome bonus: €1,500 gross• 21 days of company-provided accommodation upon arrival• Support with finding long-term housing• Paid training and continuous professional development• Private health insurance and additional benefits• Career growth opportunities within the company• Modern office facilities in Sofia• Social events and team-building activities• Full-time employment contract