French-speaking Customer Advisor (hybrid) in Athens, Greece

Job description:

Description

Are you a native or near-native French-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!For our partner in Greece we are looking for French-speaking Customer Advisors to join their international team in Greece! Responsibilities:Manage incoming calls, chats, messages, and emails.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships of trust through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team targets and case handling quotas.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.

Requirements

Requirements:Native or near-native proficiency French.Good command of English.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication skills.Ability to multi-task, prioritize, and manage time effectively.

Offer

Benefits: Competitive salary Internal growth possibilities International work environment Work hybrid from Athens