Flemish-speaking Customer Service Agent in IGaming (remote)

Job description:

Description

Our client is looking for enthusiastic and motivated Flemish-speaking Customer Support Agents to join their growing team! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!You can choose to work from the office in Sofia, Limassol or then fully remote from anywhere! If working remotely, a registration as a Freelancer is essential.  Main responsibilities:Providing support in Flemish by email and Live chats;Processing with great attention to details and content;Identifying clients' needs and proactively proposing solutions;Focusing on customer expectations and satisfaction;Working closely with our team to improve and establish the necessary processes. 

Requirements

Requirements:Proficiency in English and Flemish, both written and spoken;A proactive person with good support/sales skills;Strong communication and negotiation skills;Attention to detail;Previous experience as a support agent will be considered an advantage.When remote: Possessing own working device and registering as a Freelancer

Offer

The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below. For remote workers, these benefits do not apply: Bulgaria office:Up to 50% monthly bonuses;Monthly food vouchers (180 BGN);Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;Up to 25 paid leave days;Six additional days of undocumented sick leaves;Birthday gift cards;Sportscard (Multisport);Wedding and newborn gifts;Breakfast, Friday lunches, fruits, and snacks in the office;Team-building events and activities;Career growth opportunities;Sunny, spacious office.Cyprus office:Snacks in the Office;Up to 50% monthly bonuses;24 days of vacation per year;Attractive office location and facilities;Medical insurance;Breakfasts and lunches in the office (partially paid by the Company);Language classes (partially paid for by the Company);Social Club of the Company.