Finnish-speaking Assistance Coordinator

Job description:

Description

We are looking for Finnish-speaking Assistance Coordinators to work in our partners' emergency center in the south of Spain! They receive calls worldwide from customers who have purchased travel insurance and have fallen ill or had an accident while traveling. From the office in Spain, you'd assist customers Finnish. You will help and advise customers in the best possible way!Your role will be to listen to the customer, gather information, provide answers regarding insurance coverage, guide the customer to a doctor/clinic, and cooperate with our insurance partners. It is essential to provide excellent customer service and ensure the customer receives the help they need.While others are traveling, the Travel Care department is busy, and for this reason, they need more service-oriented colleagues to help with day and night shifts.Full training is offered for the position.

Requirements

In this job, various types of education and work experience can be beneficial. However, motivation and personality are more important than a specific background:Experience or education in the following fields creates a good foundation for the role:Tour guide or other travel-related workSocial and healthcare fieldsInsurance sectorCustomer serviceAny other customer-facing work / working with peopleEducation in:Tourism industryMedicine/nursing/healthcareLawInsuranceInternational studiesLanguages

Offer

Comprehensive and high-quality training.Competitive salary.A friendly and social work environment with great colleagues.One month of accommodation for new hires that live abroad.Memorable experiences and work experience that will benefit your CV.Nordic Jobs Worldwide We are a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries!