FBA Investigation Specialist with Italian

Job description:

Description

Are you looking for a new opportunity in a rapidly growing business? Our Fulfillment by Amazon (FBA) team is expanding and we’re on the lookout for people to join as part of an exciting project!FBA is built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. Essentially, we can provide a low-cost alternative for our Sellers to store their products, which we’ll deliver on their behalf. This helps to enable Sellers to rapidly grow their business, improving the lives of their Buyers in the process. Who wouldn’t want to receive orders on the same day, anywhere in the world?In this team you’ll be supporting Sellers with financial related questions. This is a chance to have a direct impact on Seller experience, by ensuring consistent and fair evaluation of their enquiries.Base pay for this position starts from 1350 EUR gross per month and salary depends on the skills and requirements. We also offer company benefits subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal vouchers and of course, career development. Key job responsibilitiesResponsibilities include, but are not limited to:Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data. By leveraging operational tools, you’ll be able to dive deep into each case, handling the end-to-end process with precision and expertise.You’ll communicate internally with respective teams, and through data analysis and critical thinking, you’ll make your own judgements, escalating actions as needed that might deviate from the standard process. This means you’ll have the opportunity to identify areas to improve process, whether that be making enhancements or alleviating pain points. You might even be involved in testing new tools as you go.

Requirements

English (B2) and Italian (B1)Experience with Microsoft Office, including Outlook, Word, and Excel

Offer

1000 EUR relocation incentive when relocating to BratislavaMonday to Friday working hoursWorking in a fast growing sector within AmazonCompany benefits subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal vouchers and of course, career development.