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Description
Do you speak German? Do you like helping people? Join the team in Katowice, Poland!You don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.What will you do?- respond to calls from German-speaking customers,- help with repairs, warranties, parts and minor defects,- look for solutions remotely (so that the service technician can have a rest),- match products to customers in response to their needs,- work with a CRM system - great if you are familiar with SAS Customer Intelligence.
Requirements
Who we are looking for?- People with German at C1 level - fluent, confident, stress-free,- with experience in customer or technical service (not a “MUST”, just will be easier for you),- with a bit of technical intuition - you don't have to be an engineer, it's enough that you can think logically,- with a positive approach to people and challenges - because a smile can be heard even on the phone,- English? nice to have, but not required.
Offer
What do you get?- a salary of PLN 7,500 gross on an employment contract (stable, with all benefits),- a job in a modern office in Katowice,- training at the start - you will not be thrown into deep water,- MyBenefit cafeteria - cinema, gym, shopping? You choose,- private health insurance