Dutch-speaking Technical Support (remote in Greece)

Job description:

Description

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Dutch Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work! Your ResponsibilitiesInteract effectively with existing customers via Calls, E mails or Chat in both Dutch and EnglishHandle customers’ IT related complaints and issues with patience and empathyBe able to solve efficiently all the technical issuesRecord details of customer contacts and actions taken

Requirements

Native level Dutch (C2) , fluent English (C1)Advanced technical knowledgePrevious experience in Customer SupportEU PassportCan-do attitude

Offer

Competitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employeesFully remote position