Dutch-Speaking Technical Support Agent in Lisbon, Portugal

Job description:

Description

Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? The world's largest and most renowned search engine is in need of Dutch-speaking technical support professionals—take this opportunity to grow your career in tech while enjoying life in vibrant Lisbon, Portugal!Join our client’s international team as a Technical Customer Advisor and be part of a fast-paced, multicultural environment supporting top-tier technology products. Benefit from a full relocation package and a dynamic career path with one of the most recognized names in outsourcing services.About the companyOur partner is a French multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!What will you do?Handle inbound customer support in Dutch via phone, chat, and emailAssist with pre-sales, general inquiries, and technical issuesAddress customer escalations and document case information accuratelyCollaborate with technicians to resolve or close support ticketsMaintain internal ticketing systems in EnglishPromote customer satisfaction and uphold brand reputationCandidate profileNative-level Dutch (C2) and good English skillsTechnical troubleshooting experience is a plusStrong communication skills with ability to simplify technical topicsPC literacy, Google Docs, and Google Sheets proficiencyFamiliarity with wireless troubleshootingPatient, discreet, and up-to-date with IT trendsSelf-motivated, proactive, and a team playerMust have an EU passport or valid residence permitEmployer offersCompetitive salaryFull relocation packageLong-term accommodation optionPrivate health insuranceModern offices and facilities in LisbonCareer growth opportunities and internal mobilityDiscounts, events, and multicultural environmentAbout LisbonLisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area. The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. Lisbon enjoys a warm climate for most of the year. This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community.Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7000 candidates secure their dream jobs.

Requirements

Native-level Dutch (C2) and good English skillsTechnical troubleshooting experience is a plusStrong communication skills with ability to simplify technical topicsPC literacy, Google Docs, and Google Sheets proficiencyFamiliarity with wireless troubleshootingPatient, discreet, and up-to-date with IT trendsSelf-motivated, proactive, and a team playerMust have an EU passport or valid residence permit

Offer

Competitive salaryFull relocation packageLong-term accommodation optionPrivate health insuranceModern offices and facilities in LisbonCareer growth opportunities and internal mobilityDiscounts, events, and multicultural environment