Dutch speaking Customer Support in Porto

Job description:

Description

Join Our Clients as a Dutch-Speaking Customer Service Representative in Porto, Portugal!Imagine living and working in one of Europe’s most charming cities – Porto – while helping customers with their day-to-day needs. Our client makes relocating easy, offering flight reimbursement and 2 months of accommodation to help you settle in smoothly.Why You’ll Love This Role:Salary: €1,900 gross/monthPermanent Contract: 2-month probation periodFull-Time PositionTraining & Support: Comprehensive initial training + ongoing guidanceCareer Growth: Opportunities to progress into roles like Team Leader, Trainer, and moreInternational & Supportive Environment: Work alongside Dutch-speaking colleagues in a dynamic, multicultural officeRelocation Package: Flight reimbursement + 2 months accommodation providedWhat You’ll Do:As a Customer Service Representative, you’ll support customers with a variety of general service-related questions and requests. Your role may include:Answering customer inquiries via phone, email, and chatProviding clear and friendly guidance to resolve issuesHandling account-related questions and requestsSupporting customers with troubleshooting and basic technical helpIdentifying opportunities to improve the customer experienceYour focus will be on solving problems effectively, ensuring customer satisfaction, and contributing to a positive service experience.Who We’re Looking For:Languages: Fluent in Dutch & good level of EnglishCustomer Service Skills: Strong communicator, empathetic, and solution-orientedTech-Friendly: Comfortable using digital tools and eager to learn new systemsProactive: Able to spot opportunities to improve service or streamline solutionsWhy Porto?Porto combines history, culture, and modern lifestyle in one stunning riverside city. From its world-famous wine to its vibrant food scene, rich architecture, and nearby beaches, Porto offers a fantastic quality of life while you build your international career.