Dutch-speaking Customer Service Agent in Lisbon, Portugal

Job description:

Description

Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you! Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? Log all inbound and outbound contacts and update customer recordsPerform technical troubleshooting with customersSupport customer orders by providing relevant informationTrack and follow up on cases to ensure timely resolutionBuild strong, professional relationships with customers and show empathyIdentify opportunities to up-sell and cross-sell Candidate profileNative-level Dutch with fluent English (C1)Willingness to work in Lisbon, PortugalEU citizenship or valid work visaProactive attitude and excellent communication skills Employer offersExcellent relocation support: flight ticket, permanent accommodation, pick up from airport and local supportExtra payment for night shifts, overtime, Portuguese holidays, and SundaysOngoing paid training with the latest technologiesPrivate and public health insuranceIn-house doctorOn-site canteenDedicated employee relations team for cultural integrationFun team activities and social events (Example: Surfing & Portuguese language lessons) Exclusive employee benefits and discounts Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs. 

Requirements

Native-level Dutch with fluent English (C1)Willingness to work in Lisbon, PortugalEU citizenship or valid work visaProactive attitude and excellent communication skills 

Offer

Excellent relocation support: flight ticket, permanent accommodation, pick up from airport and local supportExtra payment for night shifts, overtime, Portuguese holidays, and SundaysOngoing paid training with the latest technologiesPrivate and public health insuranceIn-house doctorOn-site canteenDedicated employee relations team for cultural integrationFun team activities and social eventsExclusive employee benefits and discounts