Dutch-speaking Customer Advisor in Lisbon, Portugal

Job description:

Description

What will you do? Log all inbound and outbound contacts and update customer recordsPerform technical troubleshooting with customersSupport customer orders by providing relevant informationTrack and follow up on cases to ensure timely resolutionBuild strong, professional relationships with customers and show empathyIdentify opportunities to up-sell and cross-sell 

Requirements

Candidate profileNative-level Dutch with fluent English (C1)Willingness to work in Lisbon, PortugalEU citizenship or valid Work VISAProactive attitude and excellent communication skills 

Offer

Employer offersExcellent relocation support: flight ticket, permanent accommodation, and local supportExtra payment for night shifts, overtime, Portuguese holidays, and SundaysOngoing paid training with the latest technologiesPrivate and public health insuranceIn-house doctorOn-site canteenDedicated employee relations team for cultural integrationFun team activities and social eventsExclusive employee benefits and discounts