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Description
Support users of popular digital services and apps in a dynamic international team. No tech background needed – full training provided! Support customers via phone, chat, and email Help users with account questions, billing, purchases, and troubleshooting Use internal tools and knowledge base to resolve issues quickly and professionally Deliver service excellence while following structured processes Work with teammates to improve customer experience
Requirements
You speak Dutch (C2/native) and English fluently You enjoy solving problems and helping people You’re a great communicator with an eye for detail You’re quick to learn new tools and processes Experience in customer service is a plus, but not required — full training provided!
Offer
€1,785€ gross/month + performance bonus Assistance with relocation to Sofia (transport, hotel, rental support) Fully paid training – 3 weeks onsite Flexible shifts: full-time or part-time (4h / 6h / 8h) Health insurance and over 50 benefits and perks A multicultural environment with real career growth opportunitiesShifts between 09:00 and 21:00 (Mon–Sat), and 11:00 to 19:00 (Sunday) Onsite in Sofia – modern office and vibrant city life await you!