Dutch Customer Support Agent in Greece permanent home office

Job description:

Description

Do you and your friends want to work in Greece together for a Banking Sector? If you speak Dutch, this could be a great opportunity to join our client as they expand their Dutch speaking Customer Support team! Our ClientAs a global leader in end-to-end customer experience (CX) products and solutions, our client partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touch points. With their award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, they improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of their people to Create Connection. 

Requirements

To succeed in the role, you will need to have: Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAbility to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as requiredAnalytical and problem solving skills with strong attention to detailAbility to learn and become proficient with internal programs and new softwareDesire to learn and advance, be a curious investigator and problem solver

Offer

Competitive wages and performance bonusPrivate healthcare medical insurance from hire dateUnlimited contractContinuous learning/development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, wellness program, initiatives to develop your skills and events to increase the team spirit)