Dutch Customer Support Agent for a travel platform in Sofia.

Job description:

Description

Each year, our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.Do you have experience in the travel industry? Join one of the world’s leading Business Travel organizations!Your Typical Day:You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel, and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings, and get back home on time for their family and friends.

Requirements

Strong phone and verbal communication skills, along with active listening.Fluency in Dutch, both written and verbal.Working level of English.Good typing and computer skills (MS Office applications).Be organized, have decision-making and analytical skills.Team player with a great attitude.

Offer

Full-time role with working shifts between 9:00 and 20:00 Monday - Friday.Competitive salary with monthly performance-based bonuses.Convenient office location, close to bus stations and the metro.Comprehensive initial training and onboarding (fully paid by us).Continuous training and upskilling programs through our University.Professional Development and Career Navigation programs to map out the steps in your desired development.Health and Wellbeing initiatives.Relocation support if needed (accommodation and travel expenses).Additional benefits such as Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more